Privacy Policy

Your personal information

This privacy policy relates to the information we store about you as a MagnaSys Ltd customer. It does not relate to the privacy of your LMS customers; under our terms of use you are responsible for the information stored by your application.

The information that we hold on you is restricted to your role in the company.

GDPR lawful basis
 

We hold information about you as a customer so that we can provide LMS as a service to you.

What personal information do we hold about you?

We collect:

  • your personal details including name, email address and the name of your organisation

  • any questions, queries or feedback you leave, including your email address, if you contact our support team

 

How we use and share your data

We use this information to create and administer your account as a customer. We don’t share this information with anyone else.

We keep audit records of your user account activity for up to 6 years.

How we protect your personal information
 

We comply with the EU General Data Protection Regulation (GDPR)

We will:

  • tell you why the information is needed

  • only ask for what's needed

  • make sure no one has access to it who shouldn't

  • only keep the information for as long as it's needed

  • not make it available for commercial use

Third party integration

We use third party software to help us improve your experience on this website including Google Analytics.

The following information may be collected about your device and browser and held so it can't be used to identify who you are:

  • device's IP address

  • device screen resolution

  • device type (unique device identifiers), operating system, and browser type

  • geographic location (city and country only)

  • preferred page display language

  • referring domain

  • pages visited

  • preferred language used to display the webpage

  • date and time when website pages were accessed

  • mouse events (movements, location and clicks)

  • keypresses

You can opt out of Google Analytics by installing their Opt out Browser Add-on (opens in a new tab).

Handling your information

Our staff are trained in handling information and understand how important it is to protect personal and other sensitive information.

 

Asking to see your information
 

You can ask to see the personal information we hold about you, by contacting support@magnasys.co.uk.

There is no charge.

Your GDPR right to be forgotten

You can ask us to delete all the information we hold about you, if you no longer wish to be a customer of Magnasys Ltd.  To do this contact  support@magnasys.co.uk.

Children

We do not knowingly hold personal information on children under the age of 16.

 

How to object or make a complaint

If you're unhappy with the way we handle your personal information, you can contact the Information Commissioner's Office (ICO) (opens in a new tab).

The ICO can investigate your complaint and take action against anyone who has misused personal data.