Your personal information
The information that we hold on you is restricted to your role in the company.
GDPR lawful basis
We hold information about you as a customer so that we can provide LMS as a service to you.
What personal information do we hold about you?
your personal details including name, email address and the name of your organisation
any questions, queries or feedback you leave, including your email address, if you contact our support team
How we use and share your data
We use this information to create and administer your account as a customer. We don’t share this information with anyone else.
We keep audit records of your user account activity for up to 6 years.
How we protect your personal information
We comply with the EU General Data Protection Regulation (GDPR)
tell you why the information is needed
only ask for what's needed
make sure no one has access to it who shouldn't
only keep the information for as long as it's needed
not make it available for commercial use
Third party integration
We use third party software to help us improve your experience on this website including Google Analytics.
The following information may be collected about your device and browser and held so it can't be used to identify who you are:
device's IP address
device screen resolution
device type (unique device identifiers), operating system, and browser type
geographic location (city and country only)
preferred page display language
preferred language used to display the webpage
date and time when website pages were accessed
mouse events (movements, location and clicks)
You can opt out of Google Analytics by installing their Opt out Browser Add-on (opens in a new tab).
Handling your information
Our staff are trained in handling information and understand how important it is to protect personal and other sensitive information.
Asking to see your information
You can ask to see the personal information we hold about you, by contacting firstname.lastname@example.org.
There is no charge.
Your GDPR right to be forgotten
You can ask us to delete all the information we hold about you, if you no longer wish to be a customer of Magnasys Ltd. To do this contact email@example.com.
We do not knowingly hold personal information on children under the age of 16.
How to object or make a complaint
If you're unhappy with the way we handle your personal information, you can contact the Information Commissioner's Office (ICO) (opens in a new tab).
The ICO can investigate your complaint and take action against anyone who has misused personal data.